YasmineYondering.com Return and Refund Policy
Welcome to Yasmine Yondering, your destination for outdoor and travel gear! We want you to be completely satisfied with your purchase, but we understand that sometimes things may not work out as expected. Please read our return and refund policy carefully to ensure a smooth process.
For all return requests, please contact us via email at [email protected]. We are committed to providing excellent customer service and will assist you promptly with your inquiry.
Here are some important points to keep in mind:
- Return Window: You have 30 days from the date of purchase to request a return or exchange.
- Condition of Items: Items must be unused, in their original packaging, and in the same condition as when you received them.
- Return Shipping: Customers are responsible for the cost of return shipping unless otherwise agreed upon with our customer service team.
- Refund Process: Once we receive your returned item, we will inspect it and process your refund within 7-10 business days.
If you receive a damaged or defective item, please contact us immediately with photos of the product. We will work with you to resolve the issue quickly and efficiently.
International Returns: We ship worldwide, but please note that return shipping costs for international orders are the responsibility of the customer.
Should you have any questions or concerns about our return and refund policy, feel free to reach out to us at [email protected]. Your satisfaction is our top priority, and we are here to help in any way we can.
Thank you for choosing Yasmine Yondering for your outdoor and travel needs!